Monthly Archives: June 2006

Quote of the Day

"We don’t want to be the ‘best of the best.’  We want to be the only ones who do what we do." Jerry Garcia (1942-1995)The Grateful Dead Sometimes good business advice comes from the most unlikely places.

Posted in Motivation | Leave a comment

Supreme Court Sides With Employees in Discrimination Case

Last Thursday the U.S.Supreme Court ruled in favor of a Tennessee railroad worker who claimed that her employer, Burlington Northern Railroad, had discriminated against her after she made a complaint of sexual harassment.  The intent of the ruling appears to … Continue reading

Posted in Human Resources | Leave a comment

House Votes to Reduce Estate Taxes

Last Thursday the House of Representatives passed a bill (H.R. 5638) that would drastically reduce estate taxes.  Under the new bill estates valued at less than $5 million for an individual or $10 million for a couple would be permanently … Continue reading

Posted in Taxes | Leave a comment

Tax Increase Prevention and Reconciliation Act of 2005

On May 17, President Bush signed into law the Tax Increase Prevention and Reconciliation Act of 2005.  The new law extends some tax provisions that were set to expire and creates some new tax breaks.  The provisions apply to both … Continue reading

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The New Influencers

Karl Long writes today in MarketingProfs: Daily Fix on the subject of influence in the age of social media and new marketing.  A web site, Heat.Eat.Review offers reviews of microwave heat & eat meals.  It’s just one example of how third-party … Continue reading

Posted in Advertising, Marketing and Positioning, Customer Care | Leave a comment

Your Elevator Speech

Have you heard the expression "elevator speech."  In case you haven’t, it’s a brief explanation of what you do for a living, or what your company does, given in the time it takes for an elevator ride.  Preparing an elevator … Continue reading

Posted in Advertising, Marketing and Positioning | Leave a comment

No More Bad News

My wife had a bad customer service experience over the weekend.  So did my son.  Both experiences involved the same transaction, which was a Fathers’ Day gift for me.  My wife had a problem buying the item and my son … Continue reading

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Baseball, Hot Dogs, Apple Pie, and CPAs???

Joyce M. Rosenberg writes for the Associated Press that in addition to the normal summertime activities, it’s the time of the year when you should sit down with your accountant, not for a barbecue, but for a mid-year review of … Continue reading

Posted in Accounting, Expenses, General Business, Taxes | Leave a comment

Fun, Fun, Fun

Hopefully you’re one of those people who hop out of bed in the morning with a smile on your face, ready to greet the day. After all, we live in the greatest country in the world. We have the freedom … Continue reading

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What You Don’t Know CAN Hurt You

Susan Miller writes in the Columbus (Georgia) Ledger-Enquirer on the subject of dissatified customers.  You may have read some of these statistics before, maybe you haven’t, but they’re certainly worth thinking about. Ninety-six percent of discontented customers never complain. Ninety … Continue reading

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