Alright. Maybe my request for comments was too general. So here’s another approach.
Chain store competition is a problem for just about everyone in the retail business. Or, maybe I should say it’s an opportunity. Here’s a question for you:
Suppose someone you know, a customer, a friend, or a relative, comes into your store dragging the widget they bought from one of the Marts or Depots, a widget very similar to the ones you sell, except that it’s very poorly made. It’s broken. It doesn’t work. They want your help. What would you do?
Let’s start a conversation. Click on "comments" below and tell your fellow retailers what you think. We’ll be waiting.