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Monthly Archives: July 2008
Would You Fly on an Airline Called “Derrie-Air”?
From the Responsible Marketing blog comes this story about a mythical airline called "Derrie-Air". It seems that the two local Philladelphia newspapers, The Enquirer and The Daily News decided to do a test of their print and on-line advertising. The … Continue reading
Free Google Coupons
Back in August, 2006 we ran a post called Free Advertising. It showed you how to take advantage of the free coupon utility on Google Maps. To make a long story short, you can attach a coupon of your own … Continue reading
Follow UP on hp Customer Service
Today I received an email from hp asking me to complete a survey on my customer service experience which I have answered, giving them high marks. Good service + Good follow up = Great customer service.
Posted in Customer Service
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Credit Where Credit is Due
We often post here about poor customer service. Heck, it’s so easy. It’s a subject that could support the blog all by itself. But in all fairness, it doesn’t hurt to point out some good service once-in-a-while. For some strange … Continue reading
Posted in Computers and Point of Sale
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The Economy that Wouldn’t Die
From the US Census Bureau:"New orders for manufactured durable goods in June increased $1.6 billion or 0.8 percent to $215.4 billion, the U.S. Census Bureau announced today. This was the second consecutive monthly increase and followed a 0.1 percent May … Continue reading
Posted in Current Affairs, General Business, Motivation, The Economy
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Small Business’ Top 10 Complaints
The National Federation of Independent Business recently polled 3,530 of their closest friends asking them to identify their biggest concerns. Their top ten choices were: Cost of health insurance Cost of fuel Federal taxes on business income Property taxes Tax … Continue reading
Posted in Expenses, General Business, Human Resources, Taxes, The Economy
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So, What’s this “Twitter” I Keep Hearing About?
If you haven’t used twitter, you might be surprised at how useful it can really be. twitter is a so-called "micro blogging" site. It’s "micro" because you’re limited to 140 characters per post (tweet). It’s "blogging" because your tweets go … Continue reading
The Age Curve in Retailing
Thanks to Mack Collier for pointing out this post by Thomas R. Clifford on Generation Y, called The Age Curve and Corporate Storytelling.” It’s a review of a new book called “The Age Curve” by Ken Gronbach. The article caught … Continue reading
She LOVES Her Vacuum Cleaner
OK, this is the Tacony Corporation blog. Among other things, we make vacuum cleaners. In fact we make the best vacuum cleaners in the world, right her in the Show-Me State (Missouri for those of you who live on the … Continue reading
Posted in Sales and Salesmanship
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More Than 3/4 of Workers Say They’re Burned Out
According to a recent survey of more then 7,600 workers by CareerBuilder.com, 78% of American workers say they’re burned out. 46% of workers said that their workload has increased in the first half or ’08 and nearly half (45%) rated … Continue reading
Posted in Human Resources
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