Monthly Archives: April 2011

Tips in Obtaining Employee Innovations

Let’s face it, running a small business is usually pretty demanding and complex. To use Tacony Corporation as an example, we have nine corporate support services (that’s what we call them) such as Accounting, Credit, Human Resources, Advertising, Customer Service, … Continue reading

Posted in Human Resources | Leave a comment

The Importance of Loyal Customers to Your Small Business

I have been getting my hair cut by a barber (I think they call them hairstylists now) that I have known since the third grade, so I think you could safely say that I am a very loyal customer. In … Continue reading

Posted in Customer Care | 1 Comment

Timely Income Tax Advice

Almost everyone has already paid their 2010 income tax, unless¬† you filed for an extension because you are a world class procrastinator or for some other valid reason. Even though preparing and paying your income tax is probably an unpleasant … Continue reading

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Free Web Resources

There are a lot of free resources on the Internet but a recent article titled 3 Websites Where You Can Market Your Business for Free provides three that are not only free, but effective resources for promoting you business as … Continue reading

Posted in The Internet, Web/Tech | Leave a comment

Some Tips for Your Small Business

I own a sports car that I don’t drive very much (it’s main function is to make the inside of my garage look good). It is a convertible and since I own another car to drive on most days, I … Continue reading

Posted in General Business, Motivation | Leave a comment

An Additional 9 Tips on Customer Service

We did a posting last week that started with the premise of how difficult it was to please every customer.¬† If you didn’t get a chance to read the previous article, the main idea was making a “happy call” to … Continue reading

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Customer Complaints Can Be Good?

No matter how focused a small business is on satisfying their customers, there will almost always be an occasional customer complaint. Let’s face it, some people are so demanding that they are almost impossible to please and in our new … Continue reading

Posted in Customer Care, Customer Service | 1 Comment

Boosting Profits in Your Small Business

Small business owners start their own establishments for a number of reasons. Perhaps they’re tired of working for someone else, or have a great new idea that they are enthusiastic about, or want to have more control over how they … Continue reading

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The Power of Being Independent

Now is a tough time to be a small business owner. Not only is their more and more pressure from big box stores, there is also increasing pressure from online sales. One thing that independent small business owners need to … Continue reading

Posted in Competition | 1 Comment