Category Archives: Uncategorized

Superb Customer Service

I recently had a very positive customer service experience with one of our company’s vendors. Over the past few years we have gradually gone from everyone having an inkjet printer at their desk to some networked laser printer/fax/scanner/copier machines that … Continue reading

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Small Business Lessons From Social Media

Even if you aren’t a regular user of  Twitter or  Facebook and haven’t even heard of some of the hot new social media avenues such as Pinterest, as a small business owner it is becoming increasingly important to monitor your … Continue reading

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A Real Coincidence

I had two watches with dead batteries and a new watch that needed some links taken out of the band so I finally got around to taking them to a local jewelry store this week that I had used before, … Continue reading

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Tips for Video Production

We’ve done several posts in the past about how posting videos on your company website is a smart marketing move, most recently in The Power of Marketing with Video late last year. I did a search on our blog on video … Continue reading

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Be Sure to Avoid Insurance Lapses

We had our first snow here in St. Louis yesterday and it was a pretty minor amount of snow (less than 3 inches) not exactly like the record Alaskan snowfall this winter, but the problem was the timing since it … Continue reading

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Small Business Mobile Marketing

I remember reading something during the holiday shopping season on how smart phones had a big impact on Black Friday and holiday sales in general because of new price-check apps. I got curious and did a little research and came … Continue reading

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Getting the Skinny on your Competition

I guess I’m showing my age somewhat with the title, but I frequently heard the term “getting the skinny” on something growing up. The general meaning of the term is to get the low-down or inside information on something or … Continue reading

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Local Small Business and Christmas Eve

I had an interesting experience on Christmas Eve at two small business in Kirkwood that made me realize that support for local small businesses is alive and well in St. Louis. We had to pick up some rolls for our … Continue reading

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Try, Try, Try Again

I think everyone has heard of the old proverb “If at first you don’t succeed, try, try, try again” and I thought it was certainly appropriate in the case of a new business service launched by Google on November 27 … Continue reading

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Don’t Ignore Social Media Detractors

The Internet has revolutionized a lot of things over the years and instead of trying to list them all myself, I did a search a came up with this CNN article on all How the Internet took over. The article brought … Continue reading

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